Central Malaita Student Association Blog Site: ANZ opens new upgraded branch-in-a-box in Auki

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Wednesday, February 14, 2007

ANZ opens new upgraded branch-in-a-box in Auki

PFnet news,
14/2/07

ANZ have used the latest ‘branch-in-a box’ technology to upgrade their branch and services in Auki, Malaita Province.

Relocated to the ground floor of the ultra modern Tropic Aluminium & Glass building, the re-located branch has more tellers and more services to offer customers from Auki and around the province.

The new branch also contains the first ever ATM (Automatic Teller Machines) in the province.

“I believe ANZ sets the standard now in Auki and even in the Solomon Islands amongst the Banks,” ANZ Auki branch manager, Agnes Ludawane said this week.
"We are very different and stand out from the rest. We love it."

The Auki branch is the first ‘branch in a box’ to be built in the pacific.

This means that all the fixtures, fittings and furniture were shipped in a box directly to the location where they were incorporated into the new building.

ANZ General Manager Tait Jenkins said ANZ was very proud to be making banking history in Malaita.

“Using the ‘branch in a box’ means we are able to use ANZ’s latest design principles and the most up to date look and feel, so the new Auki branch is consistent with any other new ANZ branch anywhere else in the world,” Mr Jenkin said.

The sales and service area is considerably more modern with open plan desks, counters and furniture. Staff also have up-to-date facilities, which include kitchen facilities, meeting areas and a breakout space.

"It is much better than the old building, top security, comfortable chairs and very nice teller units, one of the ANZ tellers in Auki said. “The new branch is very comfortable to work in.”

Customers including Bishop Terry Brown are also well pleased with the branches new facilities.

“Its a great improvement from the old building; a very nice environment for customers," Bishop Brown said.

Another customer Augustine Faliomea said: "This is the best set up, great service. This will certainly attract customers."

The introduction of the first-ever after-hours banking services through the branches new ATM is also expected to bring a lot of new customers to the branch.

The Automatic Teller Machine will provide 24 hour banking services to all ANZ customers including withdrawing cash, depositing into accounts, paying phone and power bills and checking their account balances.

Mr Jenkin said that the ATM will also assist during normal banking hours acting like an extra teller which should help to shorten bank queues.

“The new branch is far more spacious and comfortable for ANZ customers and has waiting areas for customers, but the most significant improvement is the ATM which will provide the people of Malaita with access to their wages and savings 24 hours, 7 days a week, 365 days of the year.”

“This investment is further evidence of ANZ's ongoing commitment to the Solomon Islands and its desire to improve banking services in the provinces where ever we can,” Mr Jenkin said.

ANZ aims to provide its Auki customers with a professional banking service that it is convenient, fast and is value for money he said.

“It’s tangible evidence not only of our commitment but our belief in Solomon Islands and its people,” he said.

© Australia and New Zealand Banking Group Limited

posted by administrator @ 8:29 AM

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